Moonbeever and the OR
Tuesday, April 21st, 2009When I spoke to Moonbeever regarding my pay cut the were so unhelpful that I decided to phone the OR directly. It turns out that my case has been transferred to the RTLU in Kent, and the lady dealing with my case was lovely. I explained that Moonbeever wouldn’t send me a new I & E form until I had my new payslip, and that they also wanted a letter from my employer. She said this was rubbish and a new IPOQ arrived within a couple of days. If I have any questions in future I’ll be cutting out Moonbeever and going straight to the OR!
I now have my new salary, and it turns out that I am earning £75 less a month. I’ve completed the IPOQ and I’ll send it off to the RTLU tonight and hope she agrees with my figures! If she does agree I think my IPA will only be reduced by £36 a month, but every little helps.

